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Four hubs. Four time zones. One operations team.

Cybersecurity does not respect business hours. Neither do our customers' incidents. Brixio operates a Follow-the-Sun model across four hubs, with engineers on duty 24 hours a day, 365 days a year, in English, French, and Arabic.

Dubai · Luxembourg · Paris · Singapore
  • 24/7/365 coverage
  • English · French · Arabic
  • Follow-the-Sun handover
  • ISO 27001:2022 certified
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The four hubs

Where we operate, and what each hub owns.

Each hub anchors a region, runs in its native business languages, and aligns with the local regulatory landscape. Engineers move fluidly between hubs on engagements that span more than one geography.
01

Dubai · Main office, Gulf and Middle East

2nd Floor, Dubai Supreme Court Complex, Umm Hurair 2, Dubai, United Arab Emirates.

Brixio's main operational office and the gateway to the GCC: UAE, Saudi Arabia, Qatar, Kuwait, Bahrain. The team works on national and government cyber strategies, sovereign data residency, and large-scale Cloudflare migrations across regulated industries. The CEO is based here.

Local strengths : Arabic-language operations, GCC sovereign architecture, alignment with UAE PDPL and KSA PDPL, regional certifications (UAE IA Standards, NCA).

02

Luxembourg · Corporate headquarters

10B, rue des Mérovingiens, L-8070 Bertrange, Luxembourg.

Luxembourg is the corporate seat of Brixio Group: governance, legal entity, group consolidation. From the European Union perspective, it serves as the regulatory anchor for clients facing General Data Protection Regulation (GDPR), Network and Information Security Directive 2 (NIS2), and Digital Operational Resilience Act (DORA) obligations.

The Luxembourg hub coordinates audits and managed services for clients across the Benelux region and supports cross-border operations within the European Union.

03

Paris · Francophone Europe

91 rue Faubourg St Honoré, 75008 Paris, France.

The Paris office covers francophone Europe: France, Belgium, francophone Switzerland, and Luxembourg from a commercial perspective. The team works closely with chief information security officers and chief information officers facing data sovereignty questions, sectoral regulations (banking, healthcare, public sector), and SecNumCloud-aligned architectures.

Paris is the operational hub for clients who require native French-language engagement and a deep reading of European Union regulatory expectations across the whole European market.

04

Singapore · Asia-Pacific

68 Circular Road, #2-01, Singapore 049422.

The Singapore hub anchors Asia-Pacific operations: Singapore, Malaysia, Hong Kong, Australia, and New Zealand. Cloudflare environments operated for regional headquarters of multinational groups, fintech platforms, and e-commerce operators across multiple jurisdictions.

Singapore is the time-zone bridge between the Gulf and the Americas. An incident escalated at 2 a.m. in Dubai or 9 p.m. in New York is picked up immediately.

Brixio operations across four time zones
Follow-the-Sun, 24/7/365

Around the clock, around the world.

The four hubs cover roughly 18 hours of overlap when accounting for early starts and late finishes, with handover protocols written by the engineers who run them every day rather than slides produced by people who never have.

What the model delivers in practice :

  • Every active client has an on-duty engineer reachable within minutes
  • Incidents do not wait for business hours to be triaged
  • Tickets opened in one region are picked up by the next as the day rolls
  • Customers who operate across two or three regions deal with one Brixio practice, not three regional offices

Incidents do not sleep. Neither do we.

See managed services
24/7/365
Coverage
Engineers on duty every hour of every day, across four time zones.
4
Operational hubs
Dubai, Luxembourg, Paris, Singapore.
3
Working languages
English, French, Arabic. Native engagement, not translation layers.
ISO 27001
Information security
2022 certification, audited annually across the group.

Find a Cloudflare specialist near you

Whatever your region, our specialists are reachable within hours, often within minutes for managed-service customers. Pick the hub closest to your business hours, or let us route the conversation for you.

Contact a specialistSee our case studies