Brixio Industry Food
Food & Beverages

Quick Service with Digital Kiosk Ordering

Elevating the Dining Experience through Technology


Our client, a leading entity in the restaurant digital transformation arena, embarked on an ambitious project to redefine the quick service dining experience globally. Their goal was to integrate an innovative e-commerce solution for Click and Collect services using digital kiosk ordering systems. This initiative aimed to enhance operational efficiency and customer satisfaction by allowing effortless ordering, online payment, and order tracking. The absence of such a solution risked leaving partners behind in the digitalization race, affecting customer retention and competitiveness.


“The critical challenge was integrating a user-friendly platform with existing back-end systems and POS, essential for personalized experiences across multiple restaurant partners.”


The solution devised encompassed a comprehensive suite of features and technological integrations, ensuring seamless API integration for real-time data synchronization and dynamic URL creation for a customized restaurant experience. A user-friendly interface facilitated rapid registration and order processing, enhanced by localization services and real-time order tracking.
30 %
Reduction in User Engagement Time enhanced overall efficiency.

enhanced overall efficiency.

25 %
Improvement in Service Efficiency

streamlined operations.

40 %
Increase in Customer Satisfaction

fostered loyalty and trust.

50 %
Boost in Online Payment Adoption

facilitated seamless transactions

Average Reduction in Order Processing Time

optimized workflow efficiency.

6 mths
Time to market

rom planning to full deployment


After a thorough analysis of the client’s unique digital requirements and industry-specific challenges, Brixio proposed a state-of-the-art solution:

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Seamless API Integration

Real-time synchronization with the back office for up-to-date information.

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Dynamic URL Creation

Personalized experiences for each restaurant partner.

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User-Friendly Interface

Streamlined registration, login, and profile management.

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Localization Services

Store discovery based on customer location.

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Comprehensive Order Management

From browsing to checkout.

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Real-Time Order Tracking

Ensuring customer reassurance.

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Robust Back-End Architecture

Powered by Symfony, with Redis and MySQL for efficient data handling.

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Interactive Front-End Experience

Developed with Vue.js for responsiveness.

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Docker Containerization

For scalable and consistent deployment.

Key benefits of the proposed solution include

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Enhanced Customer Experience

Streamlined ordering and payment process.

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Increased Operational Efficiency

Integrated technologies for smoother operations.

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Higher Customer Satisfaction

Improved service leads to better reviews and loyalty.

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Operational Scalability

Operational Scalability: with Docker containerization.

Implementation & Methodology

A methodical approach was taken to develop a platform that satisfies the firm’s need for security, efficiency, and compliance.



Agile development sprints over a 6-month period



Rigorous QA cycles and user acceptance testing with feedback incorporation



Phased deployment to selected pilot locations before full scale-up



In-depth training sessions for staff across all partner restaurants


Technologies we used


“The digital kiosk ordering system by Brixio has transformed our service delivery, making it more efficient and customer-friendly. It’s not just an upgrade; it’s a revolution in how we serve our customers.”

F&B Startup

Brixio’s Insights

Working on the Tabesto project was exhilarating. Integrating cutting-edge technology to redefine the dining experience while addressing the unique challenges of each restaurant partner was a rewarding challenge. The project’s success has set a new benchmark in the industry.

Ready to transform your restaurant’s service delivery with our digital kiosk ordering system? Contact us today to learn how we can elevate your dining experience and operational efficiency

Get your’s done !