24/7 cyber emergency response
Get expert cyberattack mitigation in less than 60 minutes. No prior contract, no procurement delay, activation online.
Site down, abnormal traffic, attack in progress, security stack misfiring: Brixio engineers stabilise the platform in under an hour, regardless of your current security vendor.
Network and transport-layer floods (Layer 3/4) saturating links, edge nodes or origin firewalls. Service unreachable, latency spikes, infrastructure overwhelmed.
Layer 7 floods, credential stuffing, API abuse, checkout scraping. Servers up, but users locked out, login or checkout endpoints saturated, fraud signals climbing.
WAF rule blocking real traffic, expired certificate, runaway origin, capacity outage. Not always a cyberattack: every minute lost still costs the same.
Four tiers, same emergency stabilisation service across all of them. The selected tier reflects the scale and complexity of the affected environment, not the depth of intervention. Final tier may be confirmed during incident intake.
For small environments and single websites: site down, basic bot attacks, traffic spikes, configuration issues.
For SaaS platforms and multi-domain environments under Layer 7 attack, bot floods on login or APIs, multi-service incidents.
For large e-commerce platforms, fintech applications, complex architectures under sustained attack with high traffic volumes.
For government platforms, national-scale infrastructure, very-large-scale attacks on critical environments.
When your services are unavailable, the damage is immediate and stacks fast across customer experience, revenue, brand and regulatory exposure.
Five impacts hit your business at the same time:
Large digital businesses lose an estimated $5,600 per minute of outage.
Online activation, rapid triage by a qualified engineer, targeted mitigation. Response time is the single variable that decides the cost of an incident.
Start the emergency response online. Select your response tier, describe the incident (what is happening, which services are affected), confirm activation.
Outcome: incident logged, payment captured, response engineer notified. Takes about 5 minutes.
A qualified Brixio engineer reviews the incident and contacts your team. Attack-type identification (DDoS, bot, application-layer, misconfiguration), environment analysis (domains, traffic flows, architecture), mitigation plan definition.
Outcome: confirmed root cause hypothesis and a mitigation plan. Average response under 45 minutes.
The team deploys targeted countermeasures: WAF activation and rule alignment, rate limiting, bot mitigation, edge caching to relieve the origin, traffic stabilisation and monitoring.
Outcome: business operations restored as fast as possible, with continuous monitoring during the 48-hour window.
International fashion retailer, peak traffic 60 000 users per hour. Layer 7 bot flood targeting checkout, origin servers saturated, estimated loss $12 000 per hour.
Every emergency engagement is delivered under formal Cloudflare accreditations and an ISO 27001-audited process. 70+ customers across EMEA and APAC, 25 dedicated engineers, 98 % satisfaction. Two layers of trust: institutional credentials at the business level, technical accreditations at the engineering level.
Emergency response focuses on rapid stabilisation and business continuity. Long-term remediation belongs in dedicated engagements, available separately.
Once stability is restored, Brixio can help you move from emergency to resilience: strengthen posture, optimise the protection layer, prevent recurrence.
Map the gaps that the incident revealed. Tighten WAF rules, bot management, rate limits, Zero Trust policies. Lock down what was just exploited.
Activate the capabilities you already pay for: API Shield, Page Shield, Argo, Tiered Cache, Data Localization Suite. Turn standby features into active defence.
Move to continuous monitoring, runbooks, escalation paths and managed governance. Move out of firefighting into a sustained operating model.
A qualified engineer typically engages within 60 minutes after activation. Our team immediately reviews the incident details and contacts your technical team to begin triage and mitigation.
No. Emergency response can be activated immediately online. No prior contract, no procurement process, no delay. Payment is captured at activation.
Choose the tier that best matches the size and complexity of your environment. The final classification may be confirmed during incident intake based on the number of affected domains, traffic scale, attack characteristics, and architecture complexity.
Our team reviews the incident details, a qualified engineer contacts your team, and triage and mitigation begin immediately. The goal is to restore service availability as quickly as possible.
That is common during incidents. Emergency response includes rapid incident triage to determine whether the issue is caused by a cyberattack, abnormal traffic, a security configuration issue, or infrastructure overload.
Volumetric DDoS attacks (Layer 3/4), application-layer floods (Layer 7), bot attacks (credential stuffing, checkout abuse, API abuse), traffic spikes, and security misconfigurations that block legitimate users.
No. Emergency response can be activated regardless of your current security stack. If rapid onboarding to a protection platform is required during the incident, our team can guide that process.
Emergency response starts at $2,900 for small environments and scales to $32,000 for critical infrastructure. All tiers include up to 48 hours of emergency assistance.
Engineer engagement under 60 minutes. Up to 48 hours of mitigation included. No contract required, online activation, payment at activation.
Brixio's incident response engineers are on call 24/7 across EMEA + APAC. Pick your tier or request a triage callback. We confirm scope and start mitigation immediately.